Delivery Time Guide
This guide explains how delivery time may vary when an order is shipped in multiple packages.
All information below follows the split shipment policy used for certain orders.
When Split Shipment May Occur
Some orders may be shipped in separate packages.
This usually happens when the items cannot be sent together.
Common situations include:
Pre-order items in the same order
Some products may be available later than others.Items stored in different warehouses
Products prepared in different locations may ship separately.Special shipping requests
Certain requests may require items to be sent individually.
Split shipment allows available items to be dispatched without waiting for the entire order.
How Delivery Timing Works
When an order is split into multiple packages, delivery times may vary.
Key points to note:
Each package has its own tracking number
You can track every shipment separately.No additional shipping fee
Split shipment normally does not create extra cost, unless a special request is made.Different arrival times
Customer service will inform you if delivery dates may differ between packages.
If you want to follow the progress of each shipment, you can also learn how order tracking works in our guide on checking shipment progress.
Split Shipment Process
When a split shipment is required, the order will follow a simple process.
Step 1: Order Evaluation
The system or support team checks whether the order requires multiple shipments.
Step 2: Separate Dispatch
Items are arranged for shipment in different batches if needed.
Step 3: Tracking Information Provided
Each package receives an individual tracking number for monitoring delivery progress.
More details about shipment arrangements can also be found in our explanation of how orders may be dispatched in separate packages.
Important Notes
Split shipment may cause items from the same order to arrive at different times.
Each package will be trackable independently.
Customer service may provide estimated arrival differences when applicable.
This process helps ensure that available items can be delivered without unnecessary waiting.
