Split Shipment Policy
This page explains when split shipment may occur and how the process works.
The information below outlines the situations, rules, and procedures for split shipments.
When Split Shipment Occurs
Split shipment may occur in the following situations:
Part of the order is a pre-order item.
Items are prepared from different warehouses.
Special requests require separate shipping.
These situations may lead to the order being divided into multiple packages.
Split Shipment Rules
When split shipment is arranged, the following rules apply:
Each package will have an independent tracking number.
No additional fees apply unless special requests are involved.
Customer service will explain the expected arrival time difference between packages.
For general delivery information, you may also review the available shipping options or see the estimated delivery time details.
Split Shipment Process
The split shipment process follows these steps:
Determine whether split shipment is necessary.
Arrange separate shipments for the order.
Provide tracking numbers for each package.
Each shipment can be tracked independently after dispatch.
